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Privacy Policy


Effective Date: January 2024
Last Updated: May 6, 2025


Ojai Nutrition Group values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and interact with our services, including our SMS/text message communications.
 

1. Information We Collect
We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, and other information you provide voluntarily through forms on our website.

  • Device and Usage Information: including your IP address, browser type, operating system, referring URLs, and usage data through cookies and analytics tools.

 

2. How We Use Your Information
We may use the information we collect to:

  • Provide and maintain our services

  • Send you SMS/text message marketing, promotions, and updates (only with your consent)

  • Respond to customer inquiries 

  • Improve website functionality and user experience 

  • Comply with legal obligations
     

3. SMS/Text Message Communications

If you opt in to receive SMS/text messages from us:

  • You agree to receive recurring automated marketing and informational text messages at the phone number provided.

  • Consent is not a condition of purchase.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP to any message or contacting us directly.

  • You may reply HELP for help.
     

We use compliant third-party services (such as Grasshopper) to send and manage SMS communications.
 

4. Sharing Your Information
We do not sell your personal information. We may share it with trusted third-party service
providers to:

  • Help operate our website and services

  • Send communications (email/SMS) 

  • Analyze usage data
     

These providers are bound by confidentiality and data protection obligations.
 

5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze site usage. You can manage cookie preferences in your browser settings.
 

6. Your Rights and Choices
You may:

  • Access or correct your personal information

  • Opt out of marketing communications

  • Request deletion of your data (subject to legal exceptions)
    To make a request, contact us at the email below.


7. Data Security
We implement reasonable safeguards to protect your information. However, no data transmission. over the internet is 100% secure, so we cannot guarantee absolute security.
 

8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
 

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
 

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Ojai Nutrition Group
Email: monicalowe@ojainutrition.com

Tel: (805) 660-3232

Address: 530 W. Ojai Avenue, Suite 208

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